Call toll free 1-800-FIT-4-LESS, or 1-800-348-4537 to speak “live” with Jim “Super Gym” Rosen himself or one of his fitness equipment experts ! This Toll Free phone number is available in the U.S. only. From outside of the US, you can reach us at 1-310-235-2040.

To fax an order, please send to: 310-235-2008

Because 1800FIT4LESS.com Fitness Warehouse has valued our 200,000+ customer's satisfaction for the past 20 years, we offer the most generous Risk-free Money-back Guarantee on the internet! We ONLY distribute the very best state-of-the-art, quality fitness products on the market that genuinely exceed our customer’s expectations. Once you experience the first five minutes on ANY of our Fitness Equipment in the convenience and privacy of your own home, you will know exactly why so many Consumer Magazines have selected our products as "BEST BUY" Award Winners year after year! But please take 10 or 20 workouts on your new fitness equipment over the first month and here's our Guarantee: "If you don't feel it is the VERY BEST fitness equipment you have ever experienced in your entire life, including the most expensive equipment in the Health Clubs selling for up to $6,000 per machine, or if you don't feel you received the most incredible bargain on your new equipment, or most importantly, if you do not stand in front of the mirror or step on the scale and see dramatic improvements in the way that you look and feel, then please call us toll free on our 1-800- FIT-4-LESS hotline and we will be happy to issue a 100% refund of the purchase price and UNLIKE any other internet fitness company, THERE WILL BE NO RESTOCKING FEE WHATSOEVER !! That's how sure we are that your new Fitness Equipment will genuinely "exceed" your expectations! To qualify for this generous return offer, customer must receive product and test it in-home within the first 30 days of receipt of merchandise.

All shipping and delivery quotes are "approximate" lead times. We never quote guaranteed delivery dates as we utilize the services of reputable independent freight companies and occasionally there may be brief transit delays, on rare occurrences misplaced merchandise or an occasional back order. We offer both economical common carrier service to the home and premium 2-person “White Glove” inside delivery service. Common carrier "Express Rush Service" generally averages "approximately" 7-14 business days. Customer understands and agrees when electing to receive our upgraded “White Glove” service that delivery may take longer depending upon how far the location is from a major city. Customer acknowledges and agrees that “White Glove” service delivery upgrades typical common carrier curbside service to include two man in-home delivery up or down up to two flights of stairs with box and packaging removal. Folding treadmills come virtually pre-assembled. Non-folding treadmills and other cardiovascular products require only minimal assembly. Delivery does not include setup unless specifically requested and paid for by customer when the order is placed.

Occasionally, a product may be scratched or damaged during shipping. Customers should accept the product and note any visible damage to the freight delivery receipt. Since parts are interchangeable, 1800FIT4LESS.com agrees to replace any damaged part with a factory original new part when freight delivery receipt is properly noted. Customer agrees to adhere to freight carriers freight claim protocol and customer agrees to cooperate with such policies to facilitate the processing of the claim. Should labor be required to change a part, customer will receive FREE in-home service. If physical product damage is not seen until opening carton, customer must contact freight carrier immediately within 48 hours, not to exceed 15 calendar days, and request a "concealed freight damage inspection." If a customer relocates a product to a different location than the delivery address on the bill of lading, prior to a "concealed freight damage inspection," freight company will not accept responsibility for freight damage and customer shall nullify their rights to a freight damage claim. Under such circumstances, customer is responsible for the cost of shipping the damaged unit back to 1800FIT4LESS.com and even though 1800FIT4LESS.com will be left with a damaged product with no recourse to freight company, 1800FIT4LESS.com in good faith to customer, is still willing to replace the product at no cost to customer with the same or different carrier. 1800FIT4LESS.com agrees to forward all proceeds from a given freight claim less 1800FIT4LESS.com’s actual processing costs directly to customer. If customer refuses delivery due to excessive freight damage, it is understood that 1800FIT4LESS.com shall have the right to re-ship the identical product at no additional cost to customer, using the same or a different carrier at 1800FIT4LESS.com's discretion.

On very rare occasions, a product will require service adjustments upon receipt of the product or during the initial month(s) of ownership during the "break-in" period. 1800FIT4LESS.com agrees to provide unlimited FREE in-home service for up to one full year to rectify any such service issues on ALL products that include a manufacturer's in-home labor warranty. If parts are required, 1800FIT4LESS.com agrees to ship replacement parts to customer FREE of charge. If service related issues from manufacturer are pending, customer agrees to cooperate in the scheduling of service under the manufacturer's warranty. Therefore, such service adjustments are not grounds for cancellation or return of a product. Although it is extremely unlikely, a product may require more than one service call to resolve a service matter. On these rare occasions, it may be deemed necessary by 1800FIT4LESS.com to replace the product. 1800FIT4LESS.com agrees to replace such product at no charge to the customer, including FREE shipping and pick-up of first product and customer agrees to accept such replacement at no cost to them. Customer agrees that the aforementioned circumstance is not grounds for requesting a refund.

We process most orders to ship immediately within 10 minutes of ordering. Since it is costly to reverse our expeditious shipping process, customer is required to receive product to qualify for a refund of the purchase price and free return shipping under our generous in-home "trial offer." The only cost customer will be responsible for is the original freight to their address. Customer understands this return policy is designed to enable the customer to try the product with the understanding that it can be returned for a refund of the purchase price if the product doesn’t meet or exceed their expectations. If customer still refuses shipment, he/she will be responsible for the greater of shipping to their location or a 20% cancellation fee if order is not canceled within 10 minutes of being placed. For all returns to qualify for our generous return policies, customer agrees to call during normal business hours within 30 days of receiving product for a return authorization form, prior to returning any merchandise. Customer is responsible for repackaging product in original carton prior to returning to our warehouse. Customer by virtue of ordering from us understands and agrees to the aforementioned policies. These policies have been deemed extremely fair and reasonable and have been submitted to Visa, MasterCard, Discover, American Express, and Optima for their approval and acceptance.

All Payments are in US funds only. For fastest shipment, payment by credit card is advised.

Credit Cards - We accept the following

Visa, MasterCard, Discover, American Express, Optima

Personal Checks - Please allow an extra 7-14 business days for checks to clear before the order is sent.

Money Order/Cashiers Check - There is no delay on money orders or cashiers checks.

Checks that are returned for any reason are subject to a $20 fee.

International customers may be subject to taxes payable to your own country upon receiving the package, but we do not collect or know what the amount of these taxes are. Check with your country's tax authority.

We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may become back-ordered on certain products. If you have not received your shipment within the "approximate" number of days quoted when ordering, please call us so we can address the problem.