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I tried sending this before but not sure if it went through. Wish to thank Kevin for his help in resolving my problem with a damaged elliptical that was delivered today. He took his time and explained the process. Had to call him back and find out where to hook up the ac adapater. He took his time and explained it and waited until I had it correct. No owners manual came with the machine so he is going to send me one so as I can operate the machine properly when repaired. Thanks Kevin!
-Jim Mc Cauley, Manchester NJ - 7/13/2010
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Great web-site, personable and professional service.
-Tom C Mclane, Danbury CT - 7/13/2010
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Just a quick note to tell you what a lovely experience I had ordering from your company. Max was extremely helpful and patient with all of my questions. I bought my bike from you because of Max\'s knowledge and friendly personality. Thanks Max!!!
-Kimberly Lalli, Orinda CA - 7/8/2010
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I will always choose this company first mainly based on how Jared helped me.
-Micheal Johnson, Taunton MA - 7/9/2010
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Steve is an awesome guy, very personable and, of course, a good salesman.
-Dorothy Gardner, Binghamton NY , 7/9/2010
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I want to commend Jared Zinda for your superb customer service. I was most impressed when you personally measured the equipment to provide me with the specifications and not many persons would have done the same. You were knowledgeable, attentive and thorough throughout the entire transaction. I would have loved to highlight your extraordinary service in the survey but received an error message when I clicked on the link. In lieu of the survey, please share this message with your supervisor and I hope they know that your assistance is the primary reason that I chose to purchase my new Mountain Climber Incline/Decline Trainer Pro with your company.
-Toni F. Gore, Washington DC - 7/6/2010
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Nick was personable and explained the re-manufactured process quite well reassuring me this recumbent bike would come in "new" condition and be appropriately warranted. I was aware of the 30 day return policy if I am not satisfied which I heard on a recording while waiting for credit card clearance. Overall, I am very pleased with this process.
-C. Robert Stanhope, Rochester MN - 6/27/2010
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I had a great rep when I called fitness blowout.com, Nick Sattler. He was very
helpful in my selection. He listened and guided me to a great piece of
equipment. No tax, Free Shipping...I would definitely shop here
again!Thanks.
-Lee Kouyoumdjian, Revere MA - 6/21/2010
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Loved Jared's enthusiasm! I am very excited to get our machine!
-John Dalmaso, Atwater CA - 6/14/2010
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Jonathan Beran was very helpful. He was very professional, and knowledgeable about the product I was interested in and he was friendly and easy to communicate with. He answered all of my questions to my satisfaction.
I hope that I am as pleased with this product as he made me feel I would be.
When I went on line, I knew nothing about treadmills or what the price might be. But I did know that I did not need one with a lot of bells & whistles. In reviewing your product\'s video, it seemed that this product, for the money was my best bet, even though it does have a lot of the bells and whistles I didn\'t need. I only required one that would tell me how fast I was walking, for how long and at what speed.
Again, Jonathan was very helpful and he never rushed me to decide and I appreciate the time he did take to assure me that this is the machine I needed.
-Harriet Rowand, Lakeland FL - 6/16/2010
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I was worried about purchasing the CardioZone 300 Elliptical from Fitness Blowout. Well, I am really impressed! My equipment was delivered in 10 calendar days, it was brand new in the box, and there were no shipping problems at all. The delivery driver was really helpful. The CardioZone 300 Elliptical is exactly as promised. It is solidly built, excellent quality, and went together very easily. The labeled bags for the screws, etc., for each part really helps! And the electronic control center has even more features than we thought. I had one question regarding the assembly, and Customer Service answered my question very quickly. My wife and I would highly recommend Fitness Blowout to anyone who is interested in purchasing equipment. They really delivered for us, and we are very happy.
-Gary Maedl, Hollis NH - 5/29/2010
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Nick was great...very informative! Great experience with your company!
Thanks
-Lindsey Roggentien, Walnut Creek CA - 6/14/2010
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am still waiting to hear from the freight carrier for delivery, but my experience with the customer service and sales department was excellent. Brad was friendly and helpful and quickly arranged a price match for me as I had seen the product elsewhere at a lower price. Phone calls were returned when promised and the whole process was hassle free. Provided there are no delivery issues, I would give this transaction 5 stars! Thanks so much!
-Abby Griebel, Pearland TX - 6/7/2010
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Excellent experience purchasing the equipment Jonathan was able to answer all questions I had regarding the different brands, and was helpful in identifying the appropriate buy for the price range I was looking for.
CardioZone™ Commercial SuperSportHR Club Fold-Away™
-Jerry L Geter - Herkimer, NY 6/6/2010
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Very good customer service, Max helped in answering all doubts about the equipment!
Thanks
-Jannette Billot, Miami Beach, FL - 5/21/2010
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Wow! What a cool guy! Extremely knowlegable without overselling. Jared definitely made this experience of buying the product a pleasurable one.
High 5's on all points. Thanks Jared.
-Serron Jackson-Hughley, Riverside CA - 5/23/2010
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Max Haney was very friendly,helpful, and professional.
-Judy Culver, Augusta GA - 5/14/2010
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Just wanted to say a big THANK YOU! Received my Elipti-Strider and could not be happier with it! What a fantastic piece of equipment and an excellent work out!
Again, thank you for your help and assistance with me.
-Carrie Henion, Scottville MI - 5/17/2010
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I appreciate you both, thanks so much for getting back to me so promptly!
PS - If this is how you respond and take care of all your customers when there is a problem, then I now understand why your customers keep coming back!!
-Kim Longone - 5/3/2010
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Nick Sattler really understands the client and their interests, he delivered us a product that was both a great value and the experience was both professional and very friendly.
Thanks for retaining such a high quality staff and selling products that really are top shelf and offer an outstanding value for money.
-Eric Sontag - 5/2/2010
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The wife and I use the FreeMotion USA INCLINE/DECLINE TRAINER PRO daily. We currently have a high end Bowflex treadmill and the options provided on the Fitness Blowout unit are far superior, provide a multi-range workout for our particular needs and the treadmill display keeps you focused and interested....Great job!
-Gordon Fabry
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I recieved machine in great condition and set it up and have started my work out very pleased with it. I am pleased with the quality of the freemotion 5.8
-John Golke
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Thank you very much. The Leg Press arrived this morning and I cannot wait to add it to the Galena Corner Gym.
You guys provide great service, thanks!
-Ellen
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Both Steve Barzilai and Jim Rosen worked with me and they were wonderful! I
haven't received my equipment yet, but I'm excited for it to arrive! Thank
you again for the reassurance that I needed to purchase this machine online.
-Gary Henion
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I tried another internet reseller of the Arc Trainer and was very
disappointed with their customer service, weeks of my calling, no followup
and therefore no sale. I called Fitness Blowout and was impressed from the
word hello. Nico Taylor helped me finance and answered all of my questions within
minutes. I am very excited about receiving my equipment and happy to know
that they are behind me with such a great warranty.
-Whitney Baron
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Nick Sattler did an excellent job helping me get the fitness equipment that I wanted. He was personable,sincere, and was truely a professional at his job. My Body Craft XPress Home Pro with optional leg press showed up within the time frame he gave me and I am truely a satisfied customer. Thanks
-Douglas Jones
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Mike was very professional, knowledgeable, and helpful. The buying experience was extremely satisfying.
-John D. Mooneyham
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Very excellent experience. Professional, courteous and very knowledgeable sales rep. Answered all questions and inspired confidence in the product I was purchasing.
-Joel Garcia
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This was my first shopping experience with Fitness Blowout and....."I'll be back".
Nick was very helpful in helping me with my order. I found that dealing with someone who is REALLY knowledgeable of fitness equipment and who understood my needs was really refreshing. (Definitely not a department store-type experience!)
As a SoCal resident, I look forward to visiting the store so I can do some "live browsing".
-Jim P.
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Brad was very knowledgable and answered all of my questions. I have been drooling over this machine on the website for a few months now. I'm so excited that I have finally saved enough money to buy it! I can't wait to start working out again!
I had some health problems in 2009 that caused me to be unable to exercise and, as a result, I gained around 30 pounds. I am so looking forward to getting back into my routine and working it off with a new machine! Before this, I always had Elliptical machines. Though they did the job, I went through about 3 of them in 6 years! I am very devoted to my exercise. I thought the Cardiozone treadmill would be a nice change and a sturdy machine that even I couldn't wear out.
Thank you so much for all your help. I will be reporting back on my experience and progress once the machine arrives.
-Denise Anderson
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My daughter and I have been looking at Ellipticals and researching when I
found FitnessBlowout.com web site I was quite impressed. The upgrade
lifetime warranty is what sold us. Michael Applegate was superb answering
all of our questions. Wonderful experience so far.
-Kay Wren
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I have been meaning to let you know how much we love our new treadmill. You were very helpful with answering all of my questions. We appreciate that also. The treadmill is great. We had a Precor before this one and it was ok but this is so much better! With the cut out design over the motor we find we don't kick it all of the time as with our other one. Also, it is so quiet! I was extremely pleased about that part of the machine. It handles both of us and our running styles without any problem. Together we average about 7 miles per day.
I will be sure to tell anyone looking for a treadmill about your company.
-Patti Calahane
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Michael was extremely knowledgeable and he didn't pressure me into buying
something I didn't need. The transaction was quick, efficient and painless.
Thanks Mr. Seaton for assisting me in purchasing some much needed equipmen
-Angela Greene
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Quite honestly the friendliest, most knowledgeable and most efficient ordering experience I have had in many years! Great work Nick, and thank you for your help.
-Vincent Cerio
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This was an easy purchase. I was not worried about being sold a product I did not want. Nick confirmed everything in your ad was exactly as stated. I was most impressed with your lifetime warranty.
Thanks
-Anthony Belmonte
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Mike did an excellent job by working with his sales manager to make the sale. He was very kind and listened to my concerns. He also got me a great deal.
-Jacob T. Garza
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first, i like the sale prices listed. second, the large selection of t-mills to choose from. third, the over the phone help i received from nick taylor. i have used the old pro-form t-mill for about 14 years and regret that i did not seek out a better one to start with. my hope is that this one will meet my expectations.
-Franklin Turner
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Steve was very helpful and informative. He wasn't pushy about selling the machine, but talked to me about the specific benefits of it. He was very polite and patient, even when I accidentally made him run information through the system more than once. Overall, one of the best customer service/sales representatives I've ever spoken with. Thanks so much for having such a great store! I truly appreciate the opportunity to finance a great piece of fitness equipment. I'm low income, but want to get in shape and stay fit and healthy as much as the next person. Thanks again!
-Amy Meyer
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I am very pleased to have found you online. I've been looking for this peice of equipment for months!! I was skeptical to buy through an online company, however my experience was great, and look forward to the shipment. I am comfortable about my purchase, because I was able to speak w/ someone via phone, and there is a phone number I can call if any issues may arise.
-Sarah Gonzales
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Michael was very helpful, patient, and straight-forward
-Michael Johnson
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Very helpful! I am very excited about this purpose. Marc was very helpful and fully answered my questions and then some. Can't wait to get the machine!
-Brinetta Beguin
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Very professional, knowledgeable, and courteous staff. A very enjoyable experience!
-Mr. James W. Bencivenga
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Michael was very knowledgeable and well informed of the product and its warranties. All of my questions were answered, without being rushed. I was not pressured into buying an 'upgraded' model or purchase any 'options' or 'accessories'. So far, it's been a good experience.
-Barbara Rickard
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Nick was cordial and professional. Excellent.
-James Wynhausen
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Brad did an excellent job. He was very knowledgeable about the exercies equipment and put my mind at ease especially when I am making a large dollar purchase over the internet.
-Tony Pinsonault
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A very enjoyable salesman to speak with. I wish there was more like him. He made you real comfortable while making the sale.
-John Quinn
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I have fibromyalgia, have muscle tightness, need to strenghten my inmune system and my bone density has decreased in the past 2 years. I'm purchasing this equipment to improve my overall health. The sales person who helped was very courteous and helpful in my decision. Thanks
-Carolyn Ramirez
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I like Jared. It was a no pressure sale. He was patient and informative.
-Kelly Deluca
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Jared, was courteus and knowlegable. He was a great support in my decition. I feel more at ease that the equipment that I selected is the best choice for me. I would say that it was a good experince buying from you.
Thanks
-Alfredo Behrens
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Steve was a great guy appreciated his service and hopefully this will be a great piece of equipment if so will look forward to doing further business.
thanks
-Mark Keller
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Steve. I want to thank you again for the help you provided in using my past experience with treadmills and your knowledge of your product in selling me what I am sure is going to be my last treadmill purchase. I know there are people who purchase a machine and then it sits in the basement and never gets used. Please be assured that we are not one of those customers. As I told you, we have already purchased and destroyed 2 machines due to my size. I am very confident this machine will withstand the pounding I will give it. We are very excited and are anticipating delivery. I am confident that using this machine combined with my other equipment will help me achieve my goals. I am 67 years old and still in good health and want to stay that way.
Thanks again for you kind and professional help.
-Bill
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Jared was a pleasure to do business with. He was very knowledable and was professional. He answered all my questions and even answered some before I had asked the question. He was a great sales person. Very likable...
Rose Reed
-Rose Mary Reed
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Steve was very helpful and was very knowledgable about the fitness equipment we discussed. As I reflect on the interaction with Steve I feel I may have purchased a more expensive piece of equipment than I needed, given my age and the use the equipment will receive. He was a good salesman.
I look forward to receiving the equipment and hope it is the high quality that I was lead to believe it will be.
-Michael Barber
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Dan was very pleasant, knowledgeable and helpful about the equipment available!
-Miranda Mucciante
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Brad is a rock star!! He answered all my questions reguarding several pieces of equipment. It was a pleasure working with him.
-Kathi Guild
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Mr. Applegate was very professional, knowledgeable, and patient with all of my questions. I am very excited about my purchase and can't wait for it to arrive.
-Lorena S. Myers
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Steve, gave a very thorough and informative of the product and the warranty. Very knowledgable and polite. Good experience.
-Gerald Bonanno
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Jared was AWESOME!!!! He was super helpful and knowledgeable and a pleasure to work with. It was thanks to him that I bought the equipment.
-Michele Bayliss
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Brad was very helpful with helping me make my decisions concerning he pieces of equipment that I purchased. Brad was knowledgeable and very courteous. I intend to use Brad for my future equipment needs as my personal training business grows.
-Wayne Rabalais
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Dan is knowledgeable, knows the product, and could relate to my reasons for getting the item. I appreciated his help and input, as I was uninformed.
-Fern Giessman
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I just made a huge purchase. I am a single working mom and really want to
get back into shape. I called this store and was helped by Jared Zinda.
After I called and spoke with him..I waited two hours before calling back.
He seemed like someone I could trust and never tried to sell me something
that I was not asking for. I felt very nervous about doing this but talking
with him convinced me that I was making a sound purchase. Typically I dont
buy items from a company I am not familiar with. But, Jared was warm, and
seemed to know what he was doing.
I appreciate good customer service. That alone will be the deciding factor
when I buy something new.
Thanks...
-Nicola Abbadessa
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Jerod was a joy to work with and very helpful. I would feel very
comfortable dealing with him again
-Patrick Peglow
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After several weeks of surfing the internet, and looking at one particular item you have. I decided to call and speak to one of your reps. I told your rep what I was looking for and needed him to explain if it was compatible. We spent many minutes discussing this particular item, and when we concluded I placed my order for one. The reason I did this was because I found Steve to be very knowledgeable of the product, answered every question without hesitation, we came to an amicable sale and I feel Steve gave me the best possible price. Steve was very professional and the type of person you feel was trustworthy in being honest about a product. Please thank Steve for me, and after I receive my machine I plan to call and thank him again.
-Esther Carr
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Mike is a great salesman. Very knowledgeable and informative. Answered all my questions and help me to make the right decision and right machine for my needs. A+++
-David Dunbar
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Folks,
I just wanted to send a quick note to let you know we received our equipment.
We have yet to unpack everything but I wanted to thank you for the quick and timely process of order to receipt.
I am very pleased with the professionalism and follow through of all the folks on your team.
We look forward to putting everything together this w/e and getting started on a program.
-Larry D'Agostino
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I put the machine together and it works!!!
It is a beautiful package,,all parts properly packed and placed.
The instructions were very easy to follow and the parts were properly machined so as to fit together easily.I want to thank you for your patience and let you know the company has a true asset in you.
-John Blasi
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Kevin was very helpful in helping me get the information that I needed and helping me out.
-Andrew Lee
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Brad was professional in verifying information, friendly, and very helpful in answering questions. I feel if I have concerns or questions there is a real person to contact who knows the product and the protocol, and who speaks English. It was a great experience. Thanks!
-Shan Brown
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Very helpful and professional. I would do business again! Thank you.
-James Abraham, Jr
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Matt was very helpful and kind. He made this purchase very easy.
-Kathy Bennett
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Outstanding Customer Service! First Class Company!
-Gail Carson
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I had a wonderful experience with Fitness Blowout and specifically Marc Erickson. Marc personally called me to discuss my options in regard to the best workout equipment for me. He was very honest and knowledgeable. This was one of the best customer service experiences I have ever had. I wasn't simply a number to Marc but a person with a fitness need. I feel I have purchased the best piece of equipment for me. I look forward to working again with Marc and fitness blowout for all my future fitness needs.
-Cherlyn Danielson
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One of the best sales rep we have ever had the pleasure of dealing with. Great Personality and super great attitude. Thanks.
-Steve & Cindy
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Thank you so much for following up with me on all this and seeing to it
that everything was taken care of. You ALL went above and beyond!!!. I
talked to Steve this evening and we got everything finalized. I am
THRILLED with the deal I got, and I think you will go broke if you do
that very often!!! But I am THRILLED nevertheless. I can’t wait to see
the unit in person and see how it performs. I am looking forward to a
continued relationship with you guys. Hopefully, I will love my unit
and won’t have any problems. Steve even threw in the upgrade on the
warranty for half-price for me. I definitely feel better knowing
everything is covered.
-Heather Montoya
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Alon was amazing!!! He walked and talked me through every option!
-Jim McCarty
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My experience with your company was very favorable. Steve answered every question I had and it was very obvious to me that he knows his product(s) very well. Since this was a new venture for me it was extremely helpful to have someone who could guide me along. He also knows the competition very well and I found that most helpful also.
-Alfred Duncan
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Steve made this a very pleasant buying experience for me and he seems very knowledgeable which helped
-Ernest. Cann
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Brad gave me great service and a great price. A pleasure to work with!
-Eric
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Nick Sattler was extremely helpful and very professional. This will be the first place I come for any type of exercise equipment.
-Darla Deviney
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Brad did a fantastic job!
-Mike Candebat
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Brad was very patient and gave me information on my
purchase. I appreciated the attention
and purchased the machine, thanks.
-Donna Goldberg
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I would just like to mention that this was one of the
most pleasant internet initiated sales transaction I
have experienced in a long time and I perform most of
my shopping online.. Steve Barzilai was very
personable and knowledgeable about the product I
purchased. He answered all my questions in a
professional straightforward manner. He did not try to
influence me to buy something more expensive as most
sales reps do. It is so nice to know that quality,
professional customer service is still available in
this e-commerce world. I would not hesitate to
recommend your company to my family and friends for
their fitness equipment needs. Steve Barailai is a
great asset to your management team and company. I
look forward to receiving my new equipment. Thank you
again Steve for all your
assistance.
-Elaine Parnell
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I have assembled and now used the wonderful equipment
my husband purchased from you. Thank You for selling
us such a great piece of exercise equipment! It is awesome!
-Shelly Crawford
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Frank,
I received our product last week and my wife
and I are very happy with our purchase. The machine
has exceeded our expectations and we are getting
healthier every day. Thank you for your
recommendation in choosing the product that fits our
needs best!
-Dave
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My wife and I have had nothing but good things to say
about our equipment. One of our friends in
Delmar just purchased two from you last week!
-Nolan
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Just wanted to say what a nice purchase this was. I
wasn't too concerned buying it sight unseen, because
it was well described and seemed (on paper) to be
very well made. I believe I was right! I'm very pleased
and I know it will be a great help in my marathon
training this winter! Ken Dickens
-Ken Dickens
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Not having ever made a major internet purchase before
I was a little nervous about the product and wondered
what kind of customer support I could expect. Despite
my reservations I went ahead with the purchase
because the price and warranty were too good to pass
up. I am happy to report that my worries have been
put to rest. My purchase is great! I'd like to
especially thank Damian W. for excellent customer
support. Your courteousness, patience and prompt
answers to my questions went a long way in easing my
mind. I felt I was communicating with someone who
truely cared.
-Emma Chae
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Thank you so much for your most efficient and
courteous handling of this matter. It is very rare to
find follow up response like your company
has these days. I will recommend your company any
day. My son is in the nutrition business (in Canada)
and has just broken into the USA market. He deals with
many fitness clubs and he advised me on the
product to purchase stating that not only you have
the most competitive pricing but your service is
outstanding. He also will recommend your company.
-Kathleen
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I just wanted to thank Joe Moro for not getting
frustrated with all of my questions. He was very
helpful and had a great attitude even though your
company was swamped just before Christmas. I also
wanted to thank Damien Wigfall for following up on
sending me my invoice number and warranty sheet.
Overall,I have had a fabulous experience. Your company
made me feel like my purchase was just as important as
a big company order. Thank you again for the
outstanding customer
service.
-Lili Ring
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Hi Steve,
I received my equipment on Friday. Just wanted to
tell you thanks. I will recommend fitness blowout to
others.
-Randi
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Steve gave off a real positive vibe right from the
start. I felt like he really cared about my needs.On
a scale of 1 to 10, I'd give him a 10.
-Willie Petty
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Ellen stepped in and cleared up a problem in a matter
of minutes. A new item was shipped from the
manufacturer and arrived within a few days.
Great follow-up and service!
Thanks Ellen!
-Scott Lowrey
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Thanks for all the great persistent assistance that I
have received. I received the correct part and
everything works wonderfully. I have referred several
people to your website.
-Carolyn Graham
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I will recommend Fitness Warehouse to all my co-workers
in the law enforcement and firefighting fields. You
people were helpful and professional. Please tell
Mike Knopp I said hello. He too was tremendous during
and after the sale.
-J Coccia
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Excellent service and very knowledgable about the
products. John is very professional and is a plus to
your sales group. I would buy from this company again.
I would say our experience with John was A++++++++.
-Jeff&Carolyn Krek
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Just a brief message to give accolades to Arnoux my
sales rep. Possibly one of the few customer service
individuals I have dealt with over the last few years
who actually did his job...and did it extremely
professionally. He is a paragon of virtue. Wished he
worked for me!
-Rainer G. Mohns
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Nick,
I wanted to thank you again for the time you spent on
the phone with me today! I appreciated your
enthusiasm and depth of knowledge for not only your
product but fitness in general. You made what could
have been a "typical" phone sale the most positive
sales experience I've had in a long time. As a General
Contractor I buy huge quantities and types of
material, I hate being "sold" something by someone who
knows less about the product than I do, just to make a
sale. So thanks again for not being that guy! Keep
up the good work.
-Frank Janssen
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1st class corporation from sales, customer service all
the way down to delivery. Best price in town, best
service and most importantly great product.... Do I
need to say any more? I will definitely buy from you
again and recommend your company to everyone I know!!
-Benny Kwan
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ARUN was very helpful from start to finish.
It was much more than I expected.
-Chuck Bransford
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wow! i am so impressed with the level of customer
service i was given by Arun Dev. Out of all the
people he must talk to in a day he still remembered
my name when i called back 3 days later! you guys are
great , you worked with me extensively and Arun i am
grateful. i'll make you proud (promise). don't forget
about my commercial!!!
-Erica Dixson
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